We place talent at the heart of everything we do, because we understand that great people make great contact centres.

You’re the industry’s biggest asset and we’re here to find your perfect role

Where You Fit In

We know every contact centre in South Wales. We know their culture, how they work, and what they’re looking for in their talent search. That’s why such a high proportion of our candidates get selected for interview.

Supporting Your Next Move

Our clients are always looking for top talent. People who fit their culture, share their values, and have the ability to move the business forward. If you’re looking for your next role, send us your CV and we’ll get in touch for a chat so we can get to know you properly!

Looking for a new challenge?

New to Contact Centres?
Here’s What All the Fuss Is About

We love contact centres, which is why we’ve worked in and around them for our whole careers. You’ll love them too if you care about:


There’s a real sense of community, because everyone’s so sociable.

Fast-paced environment

If you love talking to people and solving problems, you’ll never be bored!

Rapid career progression

If you’re good at what you do, you won’t be short of opportunities to advance.

The proof of the pudding is in the eating

Katie handled my unique requirements with ease, her seamless approach was refreshing and took all the stress out of the process. What I liked most about Pure was how quickly they managed to match and present me to employers of relevance. Truly exceptional service I would highly recommend.

Martyn Hurley, Senior Operations Manager

Pure Recruitment is the first agency I have ever dealt with that genuinely had an interest in finding me a job suitable to what I was looking for. The friendly team at Pure kept me entirely in the loop regarding opportunities and made sure to deliver on any promises to call back when positions were available.

All through my interview and offer process, I was supported by Pure to check in and see how I was getting on and they made it very easy to ask any questions I had about the company or the process itself. I would highly recommend Pure Recruitment to anyone, as their dedicated team deliver genuine results and their support was second to none.


Charlie Robinson, Customer Operations Specialist

Pure Recruitment provided an excellent recruitment service from start to finish. Not only did they match me to the perfect employer, but they took note of my needs and wants from start to finish. I love my new job and have already secured a promotion! I can’t recommend their services enough if you are looking to find your dream job.

David Redding, Team Leader

Want to build a more engaged workforce and reduce staff turnover?

Pure Recruitment – 6 Insights from Companies Doing D&I Right

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