Do you like to talk on the phone? Do you think you would make a great telesales advisor? Are you looking to take your first step into a career in sales? Are you motivated by money, with great people skills? Would you like to work for an employer who will support and train you to become a highly successful telesales advisor? If you answer yes to all these questions, we want to hear from you!

Position:              Telesales Advisor

Location:             Cwmbran (free parking onsite + car share scheme)

Salary:                  £19,500 pa basic salary (equivalent to £10.71 per hour)

Bonus:                  Uncapped commission (earn £1,000 per month bonus in addition to your basic salary)

Hours:                  Full time, 35 hours per week. Monday to Friday shifts between 9am and 8pm with early finish on a Friday.

Contract:             Permanent

Are you an experienced contact centre operations analyst, looking for your next role? Do you have advanced Excel skills with a passion for numbers as well as experience liaising with internal stakeholders to provide accurate and timely reports and MI? Would you like to work for this growing insurance business as an operations analyst taking ownership of your own workload as part of a customer centric team? If yes, Pure Recruitment wants to hear from you!

Position:                Operations Analyst

Location:               Cardiff City Centre

Salary:                    £25,750

Hours:                    Full time – 35 hours per week to meet operational needs

Contract:               Permanent

Are you an experienced Head of Operations within a customer-centric financial services or technology based environment?  Have you led and scaled high performing teams to achieve their collective and individual goals? Do you have significant senior management experience as a Head of Operations and looking for your next step within a fast paced, strategic role? If yes, Pure Recruitment wants to hear from you!

Position:              Head of Operations

Location:             Cardiff

Salary:                  circa £100,000 pa + benefits

Hours:                  Full time, 35 hours per week

Contract:             Permanent

Are you an experienced complaints handler who wants to work for a company that highly values its people and has a great team culture? Would you like to join an ambitious and fast growing business where no two days are the same? Do you strive in a busy complaints handler role, where you take full ownership of your own caseload of complaints? Are you from a financial services or heavily regulated environment with previous complaints handler experience? If you answer yes, we want to hear from you!

Position:              Complaints Handler

Location:             Newport

Salary:                  £18,000 - £21,000 pa depending on experience

Hours:                   Full time, 37.5 hours per week, Monday to Friday between 8am and 8pm (with occasional Saturday mornings)

Contract:             Permanent

Do you have Motor Claims Handler or Claims Technician experience? Are you passionate about delivering excellent customer service as a Motor Claims Handler? Would you like to work for this growing insurance business as a Motor Claims Handler taking ownership of your own motor claims case load? Are you specifically looking for part time hours? If yes, Pure Recruitment wants to hear from you!

Position:                Part Time Motor Claims Handler

Location:               Cardiff

Salary:                    £23,000 pa (pro rata’d to part time hours = £14,533)

Hours:                    Part time, 22 hours per week

Contract:               Permanent

Do you have Personal Injury Claims Handler experience? Are you passionate about delivering excellent customer service as a Personal Injury Claims Handler? Would you like to work for this growing insurance business as a Personal Injury Claims Handler, taking ownership of your own personal injury motor claims case load? If yes, Pure Recruitment want to hear from you!

Position:              Personal Injury Claims Handler (Motor)

Location:             Cardiff

Salary:                  £21,500 - £23,500 pa depending on experience

Hours:                  Full time, 35 hours per week between 8am and 6pm Monday to Friday

Contract:             Permanent

Do you have Commercial Claims Handler experience? Are you passionate about delivering excellent customer service as a Commercial Claims Handler? Would you like to work for this growing insurance business as a Commercial Claims Handler, taking ownership of your own commercial property claims case load? If yes, Pure Recruitment want to hear from you!

Position:    Commercial Claims Handler

Location:   Cardiff

Salary:        £19,000 – £20,000 pa depending on experience

Hours:        Full time, 35 hours per week between 8am and 6pm Monday to Friday

Contract:    Permanent

Are you an experienced Contact Centre Operations Manager who wants to work for a company that highly values its people and has a great team culture? Would you like to join an ambitious and fast growing business where no two days are the same? Do you strive in a senior leadership role, where you are responsible for the strategic direction of the business? Are you from a contact centre, outsourcer or financial services environment with previous Contact Centre Operations Manager experience? If you answer yes, we want to hear from you!

Position:              Contact Centre Operations Manager

Location:             Newport

Salary:                  £45,000 - £50,000 pa depending on experience

Hours:                   Full time permanent contract