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Regus House
Falcon Drive
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CF10 4RU

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Why Contact Centres Need a Strong Employer Brand More Than Ever

Why Contact Centres Need a Strong Employer Brand More Than Ever

If you know us, you’ll know we’re pretty positive people. Why wouldn’t we be? We love what we do! But at times like this, we need a dose of realism too. Between March and July, 730,000 workers in the UK lost their jobs, and it’s a fair bet that there’ll be more to...

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The Importance of Culture and How Leadership Can Impact It

The Importance of Culture and How Leadership Can Impact It

One thing that comes up time and again in conversations with our network is leadership and culture. So we got in touch with former Director for British Gas In Wales Lynda Campbell to talk us through this big, important subject in our latest webinar (watch the full...

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