We’re dedicated to matching up the best contact centres in Wales with the talent they need to build stronger, more engaged teams.

Contact centres are our passion. We’ve spent our whole careers working in and around them, so we know what it takes to find the right talent for any contact centre role – from advisors to senior leadership. People with the skills, traits and values to hit the ground running and make a huge impact.

We’re dedicated to matching up the best contact centres in Wales with the talent they need to build stronger, more engaged teams.

Contact centres are our passion. We’ve spent our whole careers working in and around them, so we know what it takes to find the right talent for any contact centre role – from advisors to senior leadership. People with the skills, traits and values to hit the ground running and make a huge impact.

Looking for contact
centre talent?

Looking for your perfect
contact centre role?

We know the contact centre industry inside out.
Whether you’re a hiring manager or a talented candidate, we’ve got your back!

The proof of the pudding is in the eating

Fay Pantry

Talent Partner at Capital On Tap

Matt Davies

HR Director at Target Group

Want to build a more engaged workforce and reduce attrition?

Why Contact Centres Need a Strong Employer Brand More Than Ever

Why Contact Centres Need a Strong Employer Brand More Than Ever

If you know us, you’ll know we’re pretty positive people. Why wouldn’t we be? We love what we do! But at times like this, we need a dose of realism too. Between March and July, 730,000 workers in the UK lost their jobs, and it’s a fair bet that there’ll be more to...

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The Importance of Culture and How Leadership Can Impact It

The Importance of Culture and How Leadership Can Impact It

One thing that comes up time and again in conversations with our network is leadership and culture. So we got in touch with former Director for British Gas In Wales Lynda Campbell to talk us through this big, important subject in our latest webinar (watch the full...

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